IT Administrator – Animal Allies

Job Title:  IT Administrator
Department: Administration
Reports To: Shelter Operations Director
FLSA Status: Part-time, Non-Exempt, may include weekends and holidays

To provide exceptional, proactive and dependable technology service and support for all facets of the technology infrastructure at Animal Allies. The IT Administrator serves to enable and enhance the entire Animal Allies organization to operate and deliver life saving services to the animals we care for and the community we serve.

This position will provide caring, humane treatment to shelter animals in a safe healthy environment as outlined within the guidelines of Animal Allies Humane Society mission and policy/procedure statements and under the direction of the Kennel Manager.

    • Troubleshoot and resolve AAHS network, phone and/or internet outages to restore service as quickly as possible.
    • Diagnose and resolve AAHS server issues – working with outside service and consulting providers as necessary.
    • Rotate, log and manage offsite server backup drives to ensure data asecurity and business continuity.
    • Troubleshoot and rapidly resolve user workstation or other technology issues
    • Set up and configure new workstation hardware for our environment with specified standard operating system, software, and configuration.
    • Add, modify and manage workstations or other hardware on AAHS server and networks.
    • Remove end-of-life workstations from service and perform data scrub to facilitate donation/disposal.
    • Install print drivers and set up workstations for printers
    • Map user drives as required to enable shared storage on AAHS server
    • Create, manage and suspend GSuite domain ID’s and Gmail addresses.
    • Set up internal address forwarding according to need.
    • Perform periodic Gmail address audit and alignment.
    • Perform periodic hardware and software proactive and preventative maintenance.
    • Develop need-based specifications and present technology options analysis for review, approval and procurement.
    • Plan and implement technology updates and upgrades as driven by business needs and requirements.
    • Prepare, set up, support and take down technology for AAHS events as needed.
    • Build and replace Ethernet and phone patch cables as required for maintenance and/or enhancement.
    • Assist and support staff and volunteers in rapid response troubleshooting, diagnosing, researching and resolving all issues related to AAHS technology.


  • Must be able to work closely with all staff, volunteers, and the public in a positive, practical manner and be able to work with minimum supervision.
  • Strong analytical and technical skills are required, including technical understanding of workstations, servers, networks and other infrastructure component support.
  • Previous experience in hands-on IT desktop, network and server service and support roles is highly recommended.
  • Must demonstrate and use excellent verbal and written communication skills.
    Must demonstrate and maintain a strong internal aptitude for excellent and positive customer service.
  • Must a genuine interest in and concern for the overall well-being of animals and demonstrate empathy and compassion for shelter animals.
  • Position is at times physically demanding, including heavy lifting, pushing, pulling and out-of-position work in tight spaces and/or on ladders which would require an individual with ability to maintain a level of fitness and endurance to fulfill the required duties.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations.
  • Individuals may need to sit, stand, kneel and maneuver under desks or equipment and within tight spaces as needed.
  • The position may require walking, crawling or laying down primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to store materials and provide support and maintenance of AAHS technological infrastructure throughout the workday.
  • Proper lifting and moving techniques required.


  • The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job with or without accommodations.
  • The performance of this position may occasionally require exposure to animal shelter areas and interaction with domestic animals of varying temperaments which may require the use of personal protective equipment such as safety glasses with side shields, protective gloves, and hearing protection.
  • For the most part ambient room temperatures, lighting and traditional equipment as found in a typical Animal Care and Control facility.
  • This job description is not intended to be an exhaustive list of all duties, responsibilities, skills, efforts or working conditions or qualifications associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise or require that other or different
    tasks be performed as circumstances change.

This is a paid internship. Please contact to Daryl Yankee ( ) Director of Operations to apply for this position.

Posted in 1 - Location, 2 - Type, 3 - Organizations, Duluth & Superior, Internship

Digi-Key Internship

Digi-Key is coming to campus December 4 to hold an information session to promote their internship opportunities and full time positions. This firm has hired our CIS students in the past and returns each year looking to recruit additional students.
Please consider attending the information session on December 4 and signing up for an on-campus interview on December 5.
Event Information
Information Session
Monday, December 4
Tower 4119
On-Campus Interviews
Tuesday, December 5
Tower 20D
Posted in 1 - Location, 2 - Type, 3 - Organizations, Digi-Key, Greater Minnesota, Internship, Uncategorized

TechStart Associate – Allianz

Job description

Allianz is looking to hire for the Feb 2018 TechStart Program.

TechStart is a rotation based program which will provide hands on experience and on the job training in IT areas such as Software Development, Production Support or Project Delivery. During the first year of employment incumbents will gain exposure to the IT function and key partners across the business through three project-based rotations and extended step-ins with critical business areas. This is a full time position with salary and benefits.

As a member of Tech Start you will:

• Gain exposure to skills and technologies used across a global IT enterprise• Support projects and initiatives across multiple IT Departments• Work with project teams and business stakeholders to identify requirements and develop solutions to technology needs• Conduct needs assessments, feasibility studies and analysis; create process documentation• Design and develop applications and solutions to support business requirements; create test requirements and execute test cases• Ensure timely communication with key stakeholders of milestones and risks associated with assigned projectsJob Duties:• Under general direction, responsible for the design, development, and analysis of technology initiatives and solutions to ensure the solution is viable and appropriately designed to solve the business case. Participate in solution design sessions, and recommend solutions and options to ensure outcomes are met and documented.• Understand and translate business requirements into technical specifications and conceptual designs that are used by Developers and Quality Analysts to test systems. Develop and document solutions, processes and procedures.• Support projects by developing and executing test cases and acceptance criteria, and facilitation of user acceptance testing. Review requirement documents and collaborate with QALead, vendors and/or colleagues to provide inputs to test strategy and scope. Ensure test execution readiness including cross-system dependencies. Communicate status reports including progress against milestones, issues and risks. Identify issues and escalate to QA Lead as appropriate.


• 0 -1 year experience required: Relevant technical and business work experience. Related internship experience preferred• Four-year degree required: Computer Science, Information Systems, Software Engineering, Business Administration, or related• Commitment to continuous learning and development

More information on LinkedIn

Posted in 1 - Location, 2 - Type, 3 - Organizations, Full-Time: Entry Level, Twin Cities

Support Analyst – Hallmark

Support Analyst

Apply now 

Date: Nov 1, 2017

Location: Minneapolis, MN, US, 55402

Company: Hallmark

At Hallmark Business Connections, we’re a small, innovative, tight-knit team and we strive to cultivate a culture where excellence is recognized and celebrated, health and wellness are a priority, and fun comes with the territory.  You may be just the right person to help us make the business world a better place. And there’s only one way to find out- apply now!

The Support Analyst is responsible for supporting branding, reporting and browser compatibility issues with our Web based software applications (both internally and externally developed) used at Hallmark Business Connections.  This individual will be responsible for communicating status to internal clients and team members on support and project tasks. This individual is also expected to troubleshoot processing issues within our web based applications.

Essential Duties and Responsibilities:

  • Takes direction on project assignments and executes on the design given.
  • Will step up and take action to resolve issues when requirements aren’t clear.
  • Responsible for configuring and setting up new clients on our web based portals.
  • Responsible for supporting application products which meet Hallmark Business Connections standards.
  • Ensures thorough unit testing for all development assignments.
  • Work within HBC established process and controls
  • Interacts with other Technical Leads to ensure seamless flow between various functions within the system.
  • Acts as primary support contact during application product certification.
  • Participates in project planning by providing detailed task lists and estimates to Project Manager.
  • This role is client facing along with working across multiple teams, so strong communication skills are required.


To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields.  Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.  Individual file size attachment limit is 10 MB.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.


  • Minimum 1 year of SQL scripting experience
  • Minimum 1 year of experience with HTML and CSS


  • 1 year experience with Photoshop and/or Javascript
  • 1 year experience with Internet applications development
  • Knowledge of C#, VB .NET, SSIS
  • Bachelor’s degree
  • UI experience

Hallmark Business Connections is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.

Nearest Major Market: Minneapolis 
Job Segment: Branding, Marketing

Apply now 
Posted in 1 - Location, 2 - Type, 3 - Organizations, Full-Time: Entry Level, Hallmark, Twin Cities

Information Services Intern – Toro Company

Information Services Intern

Tracking Code
Job Description
The Toro Company, located in Bloomington, Minnesota is currently seeking 10 interns for their Information Services (IS) department for the summer of 2018. We are especially interested in students with skills in, but not limited to Java, XML, J2EE development, .Net development, SDLC concepts, SAP (Basis & ABAP programming), networking, Unix (AIX), Oracle, SQL query, database design, data analysis, data visualization, data integration, Windows Server, desktops, Microsoft Exchange, and information security. We also look for interns in the MIS/BCIS areas for IS Business Analysis and Project Management internships.

Toro IS internships are project-based. Specifics for our 2018 summer internship projects are finalized prior to the beginning of the program, and further details may be available to candidates during the interview process.

An internship at Toro provides you with real-world experience, and an opportunity to learn new skills while working alongside leaders in the technology field. Each intern works on specific projects with their team, and may participate in an intern group project. Interns have the opportunity to learn about different functions of our organization through meetings with business leaders throughout Toro, and through a visit to one of our outlying manufacturing facilities.


To be eligible for this program you must:

  • Be a student currently enrolled in an Information Technology (or similar) degree program with a graduation date no earlier than December 2018.
  • Be interested in a career in the information technology field.  Resumes submitted for positions other than the IS internships will not be considered.

This is a paid internship, and compensation depends on qualifications.

About The Toro Company:

The Toro Company (NYSE: TTC) is a leading worldwide provider of innovative solutions for the outdoor environment including turf, snow and ground engaging equipment, and irrigation and outdoor lighting solutions. With sales of $2.4 billion in fiscal 2016, Toro’s global presence extends to more than 90 countries. Through constant innovation and caring relationships built on trust and integrity, Toro and its family of brands have built a legacy of excellence by helping customers care for golf courses, landscapes, sports fields, public green spaces, commercial and residential properties and agricultural fields. For more information, visit

We are proud to be an Equal Opportunity Employer including protected veterans and individuals with disabilities.

Job Location
Bloomington, Minnesota, United States
Position Type


Posted in 1 - Location, 2 - Type, 3 - Organizations, Internship, The Toro Company, Twin Cities

Software Support Specialist – AcuSport



Our Software Support Specialist is responsible for answering inbound phone calls, emails and other interactions with our retailers (customers). This involves troubleshooting, researching solutions and providing resolutions to technical and service problems. You will address inquiries concerning product hardware, software and applications and ensure proper escalation procedures are followed while performing assigned functions according to standardized policies and procedures. Additionally, you are held accountable for customer satisfaction with each and every retailer interaction they have. You are responsible for providing  support for our retailers to resolve hardware, network, vendor software (e.g. Microsoft), AcuSport software and training issues but will work an assigned shift which will be flexible in nature according to business needs.

More specifically, you will:
• Work with internal staff across the organization at all levels to service retailer customer base
• Provide best in class technical support via a variety of communication mediums to include phone, internet and sometimes person to person interactions
• Troubleshoot and resolve challenges by employing comprehensive problem analysis and customer service skills. Trouble shooting is likely to involve addressing communications in LAN environments
• Document accurate and detailed descriptions of all problem descriptions, trouble-shooting activity and resolution data in the customer relationship management database system
• Gather, review and record any pertinent log files, traces, configuration environmental information, and network topology data. This data will be used to analyze the problem at hand and synthesize solutions for the customer in a timely manner.
• Utilize historical information gathered while resolving requests to develop and submit technical articles to the centralized knowledge base
• Work in collaboration with members of the wider support team to share information between one another.
• Receive and eventually develop peer-to-peer training in all appropriate products as well as the specific ways they are integrated into larger networks and complex solutions
• This position will occasionally require working non-standard hours and holidays
• This position will occasionally require travel to customer sites
• Install and support custom programs as developed by or on the behalf of retailer databases
• Install and trouble shoot hardware remotely for retail customers as it relates to their retail management system software
• Train retailers on their POS (point of sale) software program functionality on occasion
• Trouble shoot credit card processing issues related to the software; facilitating communications between the processor and the retailer


 Qualified candidates will possess an AS degree in Computer Programming or Networking (or comparable in work experience), 3-5 years of technical experience, as well as 3 years of help desk experience (hardware, software, and networking).  Some exposure to working in a retail environment as well as some degree of  SQL experience would be helpful.

Additionally, you will possess:
• Ability to effectively handle difficult customer situations• Friendly demeanor
• Ability to multi-task
• Understands basic financial principals
• Ability to work independently while working in a team environment
• Works well in a fast paced environment
• Ability to sit for long periods of time
• Work remotely to solve all customer related issues
• Excellent telephone communication skills
AcuSport Corporation is an EOE.



– AcuSport offers an extensive benefit package including 401K, health insurance, fitness memberships, community and charity involvement, and more.

Work-Life Balance

– In a fast paced world, AcuSport understands the importance of balancing work, personal, and family life. AcuSport offers an easily accessible location, casual atmosphere, and a small town feel with large company opportunities.

Leading the Firearms Industry

– The firearms industry is evolving and AcuSport is leading the charge. With innovative ideas and advanced technology, we are committed to the success of our retailers and helping them to navigate in the ever changing firearms retail environment.

Growth and Development

– Continually improving and advancing skills is important. AcuSport offers opportunities to participate and collaborate in team environments in order to learn and expand your skill set while striving to reach your career goals.

Join the AcuSport Talent Network today and stay up to-date on our openings as they continue to become available!

What is a Talent Network?

Talent Networks enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Share job opportunities through Social Media or email
Posted in 1 - Location, 2 - Type, Full-Time: Entry Level, Greater Minnesota, Uncategorized

Project Manager – Citon

Job Summary

A Project Manager is responsible for internal and customer Project Management and Coordination.  The Project Manager holds overall responsibility and authority over the planning, scheduling, communication, documentation and budget.  Organizational skills, documentation, and excellent customer service skills are key requirements of the position for interaction with sales, engineering, customers, and third party organizations.  The Project Manager is responsible for each project in its entirety until it is completed and fully processed.

Specific Responsibilities and Duties


  • Meet with internal Citon and Telcologix (TLX) staff to create work plans and timelines for upcoming projects.
  • Prepare project plans, timelines and budgets for customer and internal projects.
  • Create and schedule work plans within Citon CRM system.
  • Communicate project plans, timelines and budgets with Citon’s internal project team and customer.
  • Serve as central point of contact for all parties during entire project implementation.
  • Management change order process through entire project.
  • Provide daily follow-up on tasks and tickets assigned to project team, and confirm dates and assignments with third party organizations.
  • Verify equipment arrival and location and software/licensing receipt for engineering setup.
  • Track the progress on work performed to ensure that open service tickets continue moving forward to completion.
  • Monitor project budget and alert project team if overages are anticipated.
  • Review completed project tickets checking for completeness and accuracy; then mark as closed.
  • Complete project completion closure process, include review of individual time entries and closure of project in CRM package, generation of service invoices, verification of configuration record entry, and creation of project closure packets.
  • Coordinate meetings between engineers and: salespeople, customers and vendors.
  • Be available as a backup for the Service Manager with scheduling assistance.
  • Prepare and distribute weekly project report
  • Attend bi-weekly Engineering Meeting
  • Update monthly flat fee profitability report and report on project profitability.
  • Provide CRM package configuration, management and training support with Director of Operations.
  • Provide pre-sales support to sales team to help define and set scope of work and define budget and timeline for proposed projects.
  • Work with Direction of Operations on new product launches

Other Miscellaneous duties as required.

 Skills, Knowledge, Education

  • Strong written and verbal communication skills – must be able to communicate in a clear and concise manner with customers, co-workers and managers.
  • Attention to detail is imperative. Must be able to enter and review documentation to verify as complete and accurate.
  • Must be able to maintain confidentiality and discretion.
  • Ability to balance quantity of work with quality of work is important.
  • Strong organization skills and ability to multi-task is required.
  • Reliability in completion of tasks is imperative.
  • Must be self-motivating, able to work independently.
  • Courteous and polite phone manner, ability to be professional while working with customers, vendors and co-workers while following existing policies and procedures.
  • Ability to cope with interruptions, changes and unrelated details while maintaining appropriate priority of projects and tasks.
  • Must have basic familiarity with computer hardware and software: MS Word, Excel, and Outlook, general computer understanding.
  • Any computer networking or telecommunications knowledge a plus.
  • High School education or GED. Post secondary education a plus.

To apply, please send resume and cover letter to

More information: Citon posting

Posted in 1 - Location, 2 - Type, 3 - Organizations, Duluth & Superior, Full-Time: Entry Level, Uncategorized