IT Analyst/Programmer – Mayo Clinic

IT Analyst/Programmer Job

Location: Rochester, MN, US

Department: Information Technology

A Life-Changing Career

Position Summary: The Medical Products Unit of the Mayo Integrated Clinical Systems (MICS) Division has an opening for an Analyst Programmer. This position will be part of a team responsible for providing analytical and technical support for a diverse group of vended and in-house written applications that support Mayo Clinic outpatient pharmacy and retail operations. This position contributes to the design, development, implementation, and maintenance of custom software, or the installation and maintenance of purchased software systems. Overall work will be split between systems integration, development and maintenance, and technical support. The development environment largely consists of .Net and MS SQL. Technical support responsibilities will include problem diagnosis, procurement and hardware / software installation and support. The position will require balancing multiple, competing priorities while accomplishing assigned tasks on a timely basis.

We will not sponsor or transfer visas for this position.

Responsibilities: Provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff.

Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic.

Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.

Qualifications: Bachelor’s degree and training/experience in technical development;

OR, Associate’s degree and 5 years’ professional experience in technical development.

Additional Qualifications: Knowledge of system design principles, software development methodologies, and computer programming.

Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills.

May interface with vendor support service groups or other external support teams to ensure proper escalation

during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications.

Benefit Eligible: Yes
Exemption Status: Exempt
Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $2696.00, based on a full-time position.
Hours/Pay Period: Full-Time
Schedule Details: Monday through Friday 8:00 am to 5:00 pm
Weekend Schedule: As needed – usually as part of on call responsibilities

Recruiter: Amrita Prakaashana

Why Mayo Clinic? Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 “Best Companies to Work For”.

Site Description: Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Job Posting Category: Information Technology
Job Posting Number: 83687BR

Date: May 18, 2017


Nearest Major Market: Rochester MN

Job Segment: Developer, Medical, Programmer, Patient Care, Pharmacy, Technology, Healthcare

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