Menards – IS Hardware Support Intern – Summer 2012 – Eau Claire, WI

Menard, Inc

IS Computer Hardware Support Intern
Job#: 141825
Positions: 1
Posted: 03/06/2012
Job Type: Intern
Location: Eau Claire, WI
Department: Information Systems
Category: General Office
Salary: Competitive
Benefits: Partial Benefits
Contact: Nikki Yankton
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Job Description
POSITION SUMMARY:This position is responsible for providing equipment repair assistance to Menard, Inc. as an integral part of the Computer Hardware Support team.  This position performs equipment repair on various computer equipment deployed in Menards stores and at the General Office.

PRIMARY RESPONSIBILITIES:

  • Configure and install hardware and peripheral components, such as monitors, keyboards, printers and disk drives
  • Repair and perform maintenance on company owned computers and peripherals
  • Troubleshoot basic network related issues
  • Enter commands and observe system functions to verify correct system operation
  • Perform generic and basic tests on connectivity and application launches
  • Recommend or perform remedial actions to correct problems and documents issues
  • Unpack equipment and pack equipment for shipping
  • Provide updates and completion information to manager and/or Team Members
  • Prepare paperwork to document work in progress, completed work and other necessary tracking paperwork; submit paperwork on a timely basis to department management
  • Routinely works aloft on ladders with hand tools and test sets
  • Follow established company policies regarding safekeeping and security of equipment under repair
  • Other duties as requested

 

Skills/Requirements
POSITION REQUIREMENTS:

  • Pursuing an Associate’s or Bachelor’s degree in a Computer Hardware Support, Computer Networking or MIS related field and within three semesters of graduation
  • Knowledge of operating systems, such as WIN95, WIN98, WIN NT, WIN 2000, and WIN XP
  • Knowledge of MS Office Suite (Word, Excel and Outlook)
  • Certification from Dell, Compaq, HP or IBM is a plus
  • Knowledge and experience with printers (impact inkjet and laser)
  • Effective written and oral communication
  • Ability to work effectively both independently and in a team environment
  • Ability to work under the pressure of deadlines
  • Ability to manage multiple assignments and adjust to changing priorities
  • Must have strong analytical and organizational skills, as well as acute attention to detail
  • This position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m., including Saturdays as needed
  • Ability to lift up to 75 pounds for warehouse pickup and delivery duties

To apply:

Apply by mail:

5101 Menard Dr.

Eau Claire, WI 54703

Apply On-line:

www.menards.com/careers

Email resumes:

bschaefe@menard-inc.com

Fax resumes:

715-876-2868

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