IT Intern – Kroll Ontract – Summer 2012

*Job ID: 19441
*Job Title: IT Intern– Summer 2012
Job Reference Num  :
Organization Name : Kroll Ontrack
No of Openings: 2
Work Schedule:
Hours per Week: 40
Wage/Salary: $18.00/hour
Employment Start Date: May 2012
Employment End Date: August 2012
Supervisor:
*Job Description: Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities recover, search, analyze, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, advanced search, paper and electronic discovery, computer forensics, ESI consulting, and trial consulting and presentation services.

As an IT Intern at Kroll Ontrack, you will work on the Legal Technologies IT team performing day-to-day support activities such as; break/fix activities, service requests, infrastructure builds (workstation, physical, virtual and SQL server builds), patch deployment, documentation review, scripting, creating reports and dashboards, and other duties as assigned. You will also participate in the change management process and follow ITIL standards for implementing changes.

Technologies you may use include, Microsoft Windows, SQL Server, VMware, HP Blade Servers, HP Systems Insight Manager, VisionApp Remote Desktop Application, Cisco Routers and Switches, EMC and Hitachi SAN Storage.

Responsibilities

Work with team members to build, maintain, image, repair, and patch servers across multiple geographic locations.

Assist with technical support for all processing hardware/software to meet/exceed established guidelines regarding production processing infrastructure availability.

Perform 1st level problem resolution in an effective and timely manner to maintain our SLA’s (Service Level Agreements). Escalate to 2nd and 3rd level support as needed.

Perform data center system racking using proper cable management techniques and physical layer networking.

Creation of various reports/dashboards to help IT make better decisions and be more proactive.

Qualifications: *Must be enrolled in a Bachelor’s of Information Systems program at an accredited University.

Who We Are

Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers recover, search, analyze, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, advanced search, paper and electronic discovery, computer forensics, ESI consulting, and trial consulting and presentation services. Kroll Ontrack is based in Eden Prairie, MN and is a technology services division of Kroll Inc., the global risk consulting company. For more information about Kroll Ontrack and our offerings please visit: http://www.krollontrack.com.

Our Vision

Entrepreneurs at heart, we will continually develop services and technologies that serve our customers’ critical information needs. Globally, we will be:
Respected for our market expertise and nimble innovation
Trusted for our customer-centered business practices
Valued for contributing to our customers’ success

“An Equal Opportunity Employer M/F/D/V”

Application Instructions: Please apply online at http://www.krollontrack.com/careers. Enter Job #01763
On-line Application Address   : www.krollontrack.com/careers
 Posting Information
Job Location: Eden Prairie, MN
Job Category:
Information Management
Position Type:
Internship
Applicant Type:
Intern
Minimum GPA:
Citizenship:
Graduation Start:
Graduation End:
Classification:
Degrees:
Bachelors
*Post Date: 2/21/2012
*Expiration Date: 4/30/2012
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