Business Analyst Intern – Infinite Campus – Blaine – Summer 2012


Intern, Software Product (Business) Analyst
Location: Blaine, MN
Job Code: 212-INT
# of openings: 1
Employment duration: Temporary
Pay range: 12.00-14.00/hr

Description
Software Product (Business) Analyst, Internship

Location: Localization


Infinite Campus Company Overview

Infinite Campus is a comprehensive, web-based K12 student information system with real-time access to special education, instruction, curriculum, assessment, state reporting and data warehousing functionality.  For more than a decade, Infinite Campus has successfully implemented its solutions for customers of all sizes.  Infinite Campus is an Equal Opportunity Employer.


Job Description
The Software Product Analyst Intern is responsible for compiling requirements, creating proper documentation, testing functionality, analyzing and debugging issues with  specific components of the Infinite Campus system.  The analyst will work with Support Representatives, Client Executives, Developers, Technical Writers, Project Managers and Quality Assurance personnel to ensure that necessary requirements are accurately integrated into the product, functionally documented and adequately tested.

Job Responsibilities

  • Create and maintain positive relationships with Department of Education contacts, Channel Partner personnel and appropriate end users to gather correct and consistent requirements
  • Create requirements documentation for specific state needs to be implemented in the Infinite Campus system
  • Participate in the initial case-level testing of  extracts and  specific features
  • Monitor specific users for changes and updates to requirements
  • Confirm all reporting bugs and enhancements requested by support are valid and provide any missing information
  • Research and test bugs, issues and enhancement requests for proper placement in the product
  • Work in an iterative process with other Business Analysts, Support Representatives, Developers and Client Executives in creating proper changes to the product

Desired Background

  • Business administration or computer Science major
  • Knowledge of technical documentation, and functional documentation
  • Demonstrated ability to communicate effectively, good organizational skills and ability to develop and maintain effective relationships with internal and external customers
  • Demonstrated troubleshooting ability and a willingness to assist in root cause analysis and the resolution of problems
  • Ability to work independently and as part of a team
  • Ability to multi-task and time-slice between various competing projects or needs

Job Performance Expectations

  • Skilled user of Microsoft Office products
  • Ability to work both independently and as part of a team

 

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