Information Technology Coordinator – Minnesota Council of Churches

Job ID: 11704
Job Title: Information Technology Coordinator
Organization Name: Minnesota Council of Churches
No of Openings: 1
Hours per Week: 40
Wage/Salary: 32,160
Employment Start Date: ASAP
Supervisor: Director of Finance and Facilities
Job Description: MINNESOTA COUNCIL OF CHURCHES

POSITION ANNOUNCEMENT

TITLE: INFORMATION TECHNOLOGY COORDINATOR (1.00 FTE, Non-Exempt, Regular)

ORGANIZATIONAL BACKGROUND: The Minnesota Council of Churches links together more than 1 million people of faith to build the common good. The Council’s program areas include building interfaith relationships, public policy advocacy, and refugee resettlement. A premiere statewide council of churches, MCC is constituted by its 24 member Mainline Protestant, Historical Black Church, and Orthodox regional denominational offices.

RESPONSIBILITIES:
Work with the Director of Finance and Facilities (DFF) to maintain a reliable LAN, VM Ware networks, file servers and internet access and to keep all information technology in good working order at the lowest cost in money and time.

COMPUTERS:
• Coordinate the daily backup of all computer files, daily tape swap, schedule and retention plan, and offsite rotation.
• Work with supervisor to develop annual technology plans and incidental technology solutions with a focus on cost containment and minimal outside support requirements.
• Maintain duplicate records of all purchases of computer related costs, and compile a concise annual report on these costs that can be produced at the end of each fiscal year.
• Maintain secure records of all internet domain names and certificate renewal and management, usernames and passwords.
• Maintain secure, accurate documentation of all server, network and workstation setups including passwords and other access codes.
• Maintain domain names, certificate renewal and management, and email accounts, exchange server and Barracuda Spam filter, with MCC’s Internet Service Provider.
• Document ongoing maintenance to database as well as any future conversion to Access maintaining high security (i.e. SSN’s, Green Card/Alien numbers, and possible credit cards, in accordance with Minnesota Law).
• Coordinate current year’s budget, and projections for future needs.
• Provide assistance in any other technology area as assigned.

PHONES:
• Maintain Mitel 3300 phone system and data network, system updates, maintaining backups, trouble shooting and repair.
• Maintain billing system, tracking additions and deletions to system, and long distance charges.
• Maintain inventory of physical phone equipment, licenses and mailbox licenses, as well as, setting up work stations any additions or moves and miscellaneous programming.
• Maintain current and up to date building emergency contact system email and phone distribution/paging lists making certain emergency paging list is always current.

SERVICE:
• Coordinate any connectivity issues related to MCC’s access to the internet.
• Resource staff needs for external events or internal needs beyond building equipment, equipment pool, training, rental, setup and inventory.
• Maintain IT support for building clients/tenants; track billable services.
• Document and maintain all hardware and cabling infrastructure relating to cable locations, switches, related configurations, clean up and remove obsolete equipment as assigned.
• Coordinate Windows Service Updates Services (WSUS) – software updates to work stations.
• Coordinate Licenses – track and comply with software agreements.

SECURITY:
• Maintain network and remote access to security cameras; assist with any transfer to DVD and data file and images as needed.
• Maintain security and parking card access software up ages, maintain synchronization with database.
• Coordinate plans for disaster recovery and business continuity.

A/V:
• Coordinate A/V rental for meetings, including setup, testing, inventory, usage documentation, training and instructions, recommend any updates, repairs or replacement of screens and audio equipment in assembly rooms.
• Provide A/V services including PowerPoint production services to tenants when possible.

ACCOUNTABILITY:
Accountable to the Director of Finance and Facilities.

COMPENSATION: Salary range of $32,160 – $48,240. This is a non-exempt, full-time position. Benefits include medical and dental insurance for the employee, life/LTD insurance, pension, sick leave, vacation, and holiday benefits as provided by MCC Human Resources Policy.

Qualifications: QUALIFICATIONS
Education –
High school graduate (or equivalent); combination of some college or other post-secondary training and experience in field to equal a minimum of two years required.
Equivalent to a BA/BS with an emphasis in Information Systems or a closely related field and one year of related work experience preferred.

Experience –
• Able to/experience with maintaining workstations and servers.
• Able to/experience with administering and troubleshooting Microsoft Windows XP Professional with Microsoft Office 2003 and various end-user software suites.
• Competence with computer systems; and a variety of applications, including word processing and data base.
• Experience with Internet/E-mail.
• Experience with LAN configuration, administration and troubleshooting.
• Competence with Gateway, network, client, and user security and administration
• Demonstrated ability to assume responsibility for an assigned task with minimal supervision.
• Ability to handle administrative details.
• Consistently produce quality work.
• Able to administer an established back-up policy, including periodically testing to ensure disaster recovery capability.
• Experience working with outside resources such as ISPs, product vendors, service providers, contract and temporary employees.
• Project coordination skills including the ability to multi-task and meet deadlines.
• Ability to problem solve while working effectively with people from varying backgrounds, both technical and non-technical.
• Effective oral and written communication skills, strong organizational skills.
• Familiarity with and sensitivity to the constituency of the MCC including diverse religious, cultural, and ethnic backgrounds.
• Consent to and pass criminal background check.

Application Instructions: REQUEST AND SUBMIT COMPLETED APPLICATION FORM BY 5 PM, AUGUST 16, 2010
Minnesota Council of Churches, 122 West Franklin Ave #100, Minneapolis MN 55404
Phone: 612-230-3204 / FAX: 612-870-3622 / http://www.mnchurches.org

The Minnesota Council of Churches is an Affirmative Action/Equal Opportunity Employer

On-line Application Address : http://www.mnchurches.org

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