Software Analyst – TempWorks Software

Job ID: 11224
Job Title: Software Analyst
Organization Name: TempWorks Software
Wage/Salary: DOQ
Employment Start Date: Immediate
*Job Description: TempWorks Software provides a full suite of enterprise staffing solutions designed to streamline all facets of a staffing firm’s daily operations. We are looking for permanent employees who are eager to learn the ins and outs of TempWorks Software. An ideal candidate is self-motivated and ambitious. This position provides an opportunity for growth into project management and development positions as well.
A four year technical degree is required. Preferably Computer Science, but will consider other technical degrees.
To learn more about TempWorks please visit

Here are the kinds of tasks you’d be performing with the greatest of ease

• Creating and maintaining positive customer relationships

• Utilizing our in-house, web based software to track and resolve problems and requests

• Communicating with all levels of the organization and our clients, utilizing your outstanding written and verbal abilities to simplify and clarify technical issues so that they’re easy to understand and resolve

• Retaining and absorbing information while learning new technologies as they become available

• Using your super powers to troubleshoot and analyze incoming calls for a variety of products and services related to both enterprise and hosted software solutions

• Performing triage, working on the front lines to analyze and test for potential software problems

• Adding, removing and maintaining user accounts in active directory

• Helping the team by joining the rotation of experts on call during non-business hours

• Using your experience to provide answers to frequently asked questions for Tempworks’ online support and internal knowledge databases and assisting with the development of these tools

• Testing our databases for quality and data integrity

• Learning and understanding all aspects of Tempworks products and services

• Reporting all billable hours and expenses while coordinating travel for onsite engagements

• Willingness to take on special projects as assigned
Qualifications: • Experience with Microsoft Access and SQL

• 1-2 years of experience in a client-facing role with strong business acumen

• Versatility, flexibility and ability to work with constantly changing priorities
Application Instructions: Email resume and cover letter to
On-line Application Address :

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