IT Helpdesk Internship – The Berg Group

The Berg Group logo

The Berg Group

IT Helpdesk Intern

Chaska, MN   55318

At the Berg Group, the IT Helpdesk Intern will act as an IT support to all our Berg teams for the summer. The Intern will work onsite at our Chaska, MN office.  This role will work directly with and learn from our experienced Network and Systems Administrator.  The IT Helpdesk Intern should be perusing a degree in Computer Sciences, IT, Management Information Systems or a similar filed as well as have a passion for learning. 

Primary Responsibilities/Duties

  • Develop an understanding of the roles and responsibilities of an IT Department
  • Act as the Tier 1 Support for our Field and Office teams via phone, email and in-person
  • Ensure that Tier 1 IT Helpdesk tickets are completed in a timely manner
  • Device Management; laptops, iPads, Mobile Devices
  • New Hire account and device set-up
  • Verification of backups

Education/Experience Requirements

  • Minimum of 2 years education from an accredited college, or university
  • Strong written, verbal, and interpersonal communication skills
  • Familiarity with Windows 10, Windows Server 2016 & 2019
  • Experience and/or knowledge of Hyper-V, Veeam Backups, Azure, Office 365, iOS, macOS
  • Possess excellent problem solving and multi-tasking skills
  • Ability to work efficiently and provide leadership for project coordination
  • Acts with a sense of urgency to complete tasks in a timely manner

More information and to apply:

Posted in 1 - Location, 2 - Type, 3 - Organizations, Internship, Twin Cities

Computing internship and career opportunities

Here is a sample of computing career opportunities for the month
Student Employment options – Good options for on-campus students, especially new students

Digikey Information Session on November 13th from 5-6 pm in T3410

  • Digikey has well-paid internships and also hires entry-level software developers and business analysts. Their main location in Thief River Falls, MN, but they also have a location in Bloomington, MN. Come hear about the company and enjoy some free pizza.
  • This should count as an activity for the CIS 4109 capstone course.

Duluth Fall/Spring Internships

Minnesota Summer Internships

Colorado Summer Internships – Our remote location of the month

Colorado Entry Level Jobs – Our remote location of the month 

Posted in Uncategorized

October sample of Internships and Entry-Level Jobs

Internships – Duluth Area

Internships – Minnesota 

Internships – Washington State (This email’s highlighted region)

Entry-level – Duluth Area

Entry-level – Minnesota  

Entry-level – Washington State (This email’s highlighted region)

Posted in Uncategorized

Head of the Lakes Job Fair — Computing Jobs Cheat Sheet

With the  Head of the Lakes Job Fair on Thursday, here are the employers there who are hiring CIS majors. If you go to the fair, do some quick research on the employers so you know who to talk to. If you can’t go to the job fair, you can apply for these jobs online.
Securian Financial

Digi-Key Electronics


Essentia Health

Federated Insurance

Pro-West & Associates, Inc

RBC Wealth Management


Boom Lab

Cirrus Aircraft

Duluth Area Family YMCA

Fasetto, Inc

Hormel Foods

Menard, Inc.

Post Consumer Brands

SPS Commerce



UnitedHealth Group

York Solutions

Posted in Uncategorized

Federated Insurance – Entry level and summer internships – Owatonna, MN

Head of the Lakes Job Fair


The 2020 recruiting season is upon us! Federated Insurance Companies, a nationally re-known commercial insurance company headquartered in Owatonna, MN, will be hiring 20+ System Developers and 2 System Developer Interns in 2020. To that end, I am reaching out to the UMD CS and MIS students to garner some interest in learning more about Federated and potentially applying for a position. Please read the information below, and if intrigued with this employment opportunity, please stop by the Federated booth at the Head of the Lakes Job Fair (in Kirby Ballroom) on Thursday, 10/03. I look forward to seeing you!

Who am I?

I am a 1992 graduate from UMD and 25+ year IT employee of Federated Insurance Companies. After spending about 10 years as a programmer, analyst and project manager, I took my current position as a Business Technology Manager responsible for a team of dedicated IT professionals. I also recruit at UMD and am part of a team looking to hire IT professionals into our January and June 2020 training and internship programs. If you are graduating in December or May or are currently a Junior interested in an internship and the position described below intrigues you, please stop and see me at the Federated booth at the Head of the Lakes job fair at UMD next week.

Who is Federated Insurance?

Federated is a career employer offering challenging work opportunities that allow you to grow as a professional and as a person for an entire career. Once again, Federated was ranked in the top 10 of the Top 150 Workplaces in Minnesota by the Star Tribune. Businesses are the backbone of our country’s economy; they are also our clients. The success of our business clients is our mission. We strive to protect people from preventive harm by helping them reduce risk. When a loss occurs, we are there to help our clients, their employees and their families to recover and restore. We collectively embrace our responsibility for the ongoing success of our clients. If you want a career that make a difference for family-owned businesses, communities, and society as a whole, we may be just the right fit for you!

What does a System Developer at Federated do?

We are seeking candidates who are problem solvers, enjoy analyzing issues, revel in technology, and are striving to be system experts. As an IT team member, we would rely on you to improve our operations through technology-based projects.

 Primary Responsibilities:

  • ·             Writing routine programs using approved languages and tools to develop and enhance business applications
  • ·             Developing test cases, cycles, and scripts for specific tests
  • ·             Conducting unit, system, regression, and acceptance testing as well as non-functional tests such as performance and capacity.
  • ·             Utilizing basic problem solving techniques to gather information on requirements or diagnose system issues
  • ·             Responding to routine internal and external customer needs with appropriate urgency and in accordance with standards and service level agreements


Full-Time Position Qualifications:

  • ·             Four-year degree with a preferred major in information systems, computer-related field, mathematics, or business; or equivalent experience
  • ·             Strong Computer knowledge
  • ·             Excellent Microsoft Office skills including: Word, Excel and Outlook
  • ·             An unquestioned ability to retain confidential business and personnel information
  • ·             Must be legally authorized to work in the United States and will not require employer visa sponsorship now or in the future

To learn more about Federated please visit our Federated Insurance Website. And again, if you are at all interested in what Federated has to offer, please stop by at the job fair and introduce yourself. Thanks for your time, I hope to see you on the 3rd!











Posted in Full-Time: Entry Level, Greater Minnesota, Internship

Los Alamos National Laboratory’s Supercomputer Institute

Supercomputer Institute

A technical summer program offering hands-on experience building and operating state-of-the-art and next-generation compute clusters, high-speed networks, extreme-scale filesystems, containers, security, and more.

Los Alamos National Laboratory’s High Performance Computing Division.

This is a paid, 11-week technical summer program offering hands-on experience building and operating state-of-the-art and next-generation compute clusters, high-speed networks, extreme-scale filesystems, containers, security, etc. Interns will obtain a thorough introduction to the techniques and practices of HPC; no HPC experience is required.

Undergraduate and graduate students in all majors, as well as recent graduates, who have computer science, computer engineering, information technology, or related experience are eligible.

Los Alamos is a great place to spend a summer (or a career!). We consistently get very good feedback about the program, and it teaches unique but marketable skills that aren’t taught many places.

Posted in Internship, West Coast

Find that Summer internship now

Many companies fill their summer internships slots in September and October. This is a great time to be applying for summer internships. They are broken down by concentration with SW Development, Business Analyst, Data Analytics, and Health Informatics. Most of these are in Minnesota, though companies around the US are hiring for summer now–let me know if you are looking for an out-of-state internship 🙂Graduating in December and looking for a job–let me know and I can send you some job openings…

Software Developer

Business Analyst

Data Analytics

Health Informatics

Tom Gibbons

  Dr. Tom Gibbons 
Professor  | 218.391.1863 |  
CIS Internship Coordinator
1200 Kenwood Ave. Duluth, MN 55811 

Posted in Uncategorized